1. Give guest service the highest priority.
将服务客人放在首位。
2. Display professional behavior at all times.
在工作过程中始终体现职业素质。
3. Make sure all areas are cleaned and maintained in accordance with operating procedure.
确保所有区域与开始用餐时一样整洁。
4. By completing checklist on preparing the restaurant for service.
在餐厅备餐的过程中严格遵守服务标准。
5. Report any accidents/incidents to the Supervisor/Assistant Manager/Manager.
向上一级主管或副经理、经理汇报发生的任何事故。
6. Carries out any other reasonable duties and responsibilities as assigned.
完成任何其他合理的职责和被指派的职责。
1. Confidently knowing opening hours of all restaurants & Hotel outlets.
熟悉所有餐厅及酒店其他部门的营业时间。
2. Knowledge of team member training and motivation procedures.
员工知识的培训和激励程序。
3. Ability to set priorities and to complete tasks in timely manner.
有能力按照事情的优先顺序按时完成任务。
4. Assists the Chief Steward in controlling & analyzing on an on-going basis the following : Cleanliness standard for kitchen areas, banquet rooms (back of the house), equipment & utensils,Guests & team satisfaction, Operating supplies, cleaning supplies payroll and related costs,Breakage and Loss.
协助管事部经理负责工作中控制和分析以下:厨房区域的清洁标准,宴会厨房(后区)、设备和厨房用具、客人和团队的满意度、运营物资,清洁物品,相关的费用控制、破损和丢失。
5. Responsible for providing sufficient equipment which are in accordance to sanitation standards and in good condition, to the outlets and kitchen sections.
负责提供足够的设备无论是卫生标准还是好的条件。
6. Responsible for ensuring sufficient cleaning supplies and equipment to operate the stewarding section, During a shift.
负责确保充足的清洁剂和设备在当班的时候。
7. Responsible for the proper handling and maintenance of all equipment in the Kitchen.
负责厨房所有设备的维护。
8. Responsible for the storage and safekeeping of all flatware, glassware, hollowware, utensils and related equipment.
负责所有库房物品的安全。
1. Undertake steps/process to ensure that all areas of the restaurant are set are set to the standards required for breakfast, lunch and dinner. This also includes checking the cashier desk set-up& communicating with the Chefs about any details for the shift including how many reservations for the day.
遵守服务程序,保证餐厅的各个区域都符合早餐、午餐及晚餐的服务标准。其中包括收银台的准备工作,及和厨师交流,餐厅预定的详细情况。
2. Check reservations for the day, ensuring that the restaurant & team member have tables ready and large bookings have been confirmed by phone.
检查餐厅当天预定,保证员工能够按照预定准备及正确摆台,做好相应的准备,并能致电确认预定。
3. By assisting bartenders & kitchen team member where required and carry out any reasonable duties requested by the Manager.
在必要的时候协助酒吧及厨房的同事,并完成经理交代的任务。
4. By ensuring all team member is briefed for the details of the shift ahead.
确保所有员工提前了解换班的详细安排。
5. By completing checklist on preparing the restaurant for service.
完成账单检查表以准备餐厅服务。
6. Follow up any guest questions or queries immediately and if you don’t know the answer, check with your Manager.
满足客人的各项要求,如不能立即回答客人的问题请与经理联系。
7. Ensure all service procedures are carried out to the standards required.
确保所有服务都符合标准。
8. Carries out any other reasonable duties and responsibilities as assigned.
完成任何其他合理的职责和被指派的职责。