Make sure that all works done
or service on each and every AV sound are properly recorded on his logbook and
on the equipment record card.
确保所有AV设备,音控设备,灯光所进行的维护保养工作都记录在工作日志和设备档案卡。
Trouble- shoots AV
sound-related problems within the F&B
排除酒店餐饮部内的与AV 音控关的故障。
Oversee maintenance and
handling of equipment used.
检查设备维护情况和使用情况。
Ensure timely reporting of
malfunction or maintenance deficiencies to appropriate area.
及时报告设备故障和维修缺陷问题。
·1.In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known.
当经理不在场时,负责人才的监督和管理指导,确保部门的正常运行。
· 2.Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up.
全力解决客人的投诉,并负责将所有投诉进行记录和跟进解决。
· 3.Build and maintain positive relationships with all internal customers and guests in order to exceed their needs.
与所有的酒店客人建立并保持积极的关系 .
· 4.Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests.
保持高水平的酒店产品和服务知识,以便向客人解释和介绍相关的服务设施
任职资格
1.有相关工作经验者优先.
2.具有强烈的事业心和责任感,高尚的职业道德,良好的纪律修养.
3.身体健康,精力充沛.
4.良好英语听说能力.