1.Familiar with hotel product
knowledge and activities.
熟悉了解酒店产品知识,以及相关活动。
2.Maximize room sales and revenue for the hotel.
最大限度地提高酒店的客房销售和收入。
3.Check daily all new
reservations, cancel or change reservations, make sure information passed to
relative departments are correct.
每天检查所有新预订,取消或更改预订,确保信息传递给相关部门是正确的。
4.Always maintain a sales attitude, not losing any sales opportunity in the hotel.
一直保持积极的销售态度,不错失酒店范围内的任何销售机会。
5.Maintain and update guests’ information and sales data by reservation procedures.
遵守公司的信用制度并确保所有预期收益能被及时收取。
6.Organize regular staff training to ensure that staff are aware of hotel products, service standards and related knowledge.
定期组织员工培训,确保员工收悉了解酒店产品,服务标准及相关知识。
7.Comply with all company regulations regarding reservation department.
遵守所有公司关于预定部的规定。
8.Comply with all regulations by the hotel regarding systems and operational procedures.
遵守由酒店所有有关系统和操作流程的规定。