As a Service Associate - C&B, we rely on you to
Be responsible for the attendance management work for all staff
Handle staff check-in and check-out procedure
Handle staff social insurance and housing fund issue
Complete monthly employee salary related reports
Supervise and check staff personnel files
Labor contract management and so on
We are looking for someone who:
Has a passion for C&B
Preferably possesses relevant experience in a luxury hotel
Is an advanced user of Microsoft Office suite
Careful work, a strong sense of responsibility
Good team spirit,good conduct
薪酬福利岗(文员也可):
- 2-3 years Human Resources management experience, preferably in hotel industry
2-3年人力资源实操经验,最好有酒店工作经历
- Good knowledge and understanding of labour law application and requirement
了解并理解劳动法律法规
- Outgoing and pleasant character with good inter-personal communication skills
性格外向,良好的沟通和人际交往
Responsibilities/主要工作职责
Maintain all training materials and track equipment and material use to prevent loss of equipment or materials.
维护所有培训资料,跟踪设备和材料,并防止遗失。
Coordinate additional team member and human resources activities, as required.
根据需要协助人力资源部的相关活动。
Perform other duties and responsibilities as assigned or required.
按要求完成其他指定的职责和任务。
Assimilate into The Hilton Family PRIDE/CARE culture through understanding, supporting and participating in all elements of BLUE ENERGY. Demonstrate working knowledge of the service standards.
通过理解、支持和参与让员工融入到希尔顿的蓝色能量的企业文化,展示服务标准的
相关知识。
Conduct a hotel-wide yearly needs assessment and develop (with department heads’ input) an annual Training Plan that supports and contributes to business needs.
每年进行酒店业发展需求评估,(同各部门经理一起)制定一个有助于酒店商业需求的年
度培训计划。
Administers the Training and Education Budget in keeping with HR Policy guidelines.
根据人力资源政策方针制订培训预算。
Provides coaching and counseling to the Elevator Trainee during placement in Hotel.
为实习生提供实习期辅导的咨询服务。
Assists in the selection of Departmental Trainers, then trains and develops them through ongoing workshops and monthly meetings.
协助部门挑选培训师,通过不间断培训课程及每月例会对部门培训师进行培训。
Proactively shapes a service-oriented culture within the operation that predisposes employees to take responsibility for guest satisfaction.
营造以客为尊的服务文化,使得员工在工作中主动承担让客人满意的职责。
Maintains hotel standards through training in Technical and Behavioral Skills (TBS) and Brand Service Skills Training.
通过技能、行为和品牌服务技巧的的培训保持酒店服务标准。
Monitors and assists the progress of participants in Hilton University.
监督和帮助所有参加希尔顿大学的员工取得进步。